Korean Air’s highest rating in all categories for 2 consecutive years


Result of ‘2020 Air Traffic Service Evaluation’ by the Ministry of Land, Infrastructure and Transport

Korean Air Boeing 787-9 / Korean Air

In the ‘2020 Air Traffic Service Evaluation’ announced by the Ministry of Land, Infrastructure and Transport on October 26, Korean Air received the highest rating in all evaluation items.

Korean Air said, “It has once again proven that we are providing our customers with the highest level of air service across all sectors.” The air traffic service evaluation is conducted annually for national airlines by examining and evaluating the punctuality, safety, consumer protection and satisfaction of airlines to protect air traffic users in accordance with Article 63 of the Aviation Business Act.

Korean Air recorded the highest rating of ‘A (very good)’ in the three categories of punctuality, safety, and consumer protection following 2019, and received the highest rating of ‘satisfactory’ in the user satisfaction category, earning the highest grade in all categories for two years in a row. did.

By Kim Seon-joo, staff reporter [email protected]

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