TUI opens hotlines with direct call options | current tourism

TUI wants to reopen the hotlines with direct call options from the beginning of January. The organizer announced this in a chief circular. In addition, the TUI chat is to be optimized. In the future, travel agencies would have two contact options. “We are expanding the service for you in good time for the main booking phase,” says the information letter.

“Information questions” should be answered in the TUI chat. It then operates under the name “TUI Express Help”. The personal support team of the hotlines should be available for difficult questions about bookings.

In mid-December, TUI plans to publish more information on “TUI Express Help”, the specific hotline numbers and opening times.

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