25.10.2021 – 15:31
Princesse Tam Tam and Comptoir des Cotonniers, two brands of the Fast Retailing Holding, have completed the full implementation of Teamwork Commerce’s Unified Commerce Solution. The implementation took place at over 220 locations in France, Italy, Spain, Germany, Belgium and Switzerland.
“Teamwork is not just a tool for managing inventory and payments, it’s a global project to modernize all of our branches, giving customers a seamless service with one easy-to-use tool”, so Serge Lengagne, IT-Direktor Europa bei Fast Retailing.
The brands use the extensive functionality of teamwork on a high-performance technical basis in order to offer their customers smooth trading worldwide. Teamwork unifies all processes in the store through a single mobile application, including POS, inventory counts and inventory control functions such as transfer, incoming goods and adjustments. Teamwork adheres to thorough European tax and security standards and meets all localization requirements.
With the two brands, Teamwork is also introducing its new RFID technology. In-store employees can easily create receipts by simply placing the products on the counter (with an embedded RFID pad), instantly calculating the total, and completing the process with a contactless payment. In addition, a full inventory count in the warehouse can be performed every morning in a matter of minutes, which greatly increases the accuracy and efficiency of the inventory.
“Some of the innovative changes we have made thanks to teamwork include moving from computerized checkouts to modern iPads, which physically separates us less from our customers, RFID, which saves us time at the checkout, and instant updates on sales and inventory changes“added Lengagne.
The heart of the Teamwork Secure Customer Data Platform is the central management of all customer data across all channels, including numerous segmentation and analysis options. This encompasses the entire purchase history, whether online or in-store, as well as a wide range of customer attributes that provide a holistic, cross-channel view of the customer that is extremely precise, convenient, and actionable. The teamwork platform meets and even exceeds the highest standards in terms of global customer data regulations.
“I am confident that this technological advancement will result in an enhanced customer-centric sales experience that is in line with today’s best in class.” Lengagne concluded. “Through our partnership with Teamwork Commerce, we have caught up with the leading retailers and are now confidently targeting the entire omnichannel sector.”
Teamwork Commerce is a leading omnichannel retail solution. For more information, see www.teamworkcommerce.com.
Original content by: Teamwork Commerce, transmitted by news aktuell